Your product broke. The shop said warranty expired. Under EU law — they're wrong.*
Get the letter. Send it. 3 minutes.
Check my rights — free✓🇳🇱 Netherlands · 🇩🇪 Germany · 🇫🇷 France · 🇧🇪 Belgium· Valid under EU Directive 2019/771
* EU law protects you — but time limits apply. Most claims must be raised within 2 years of purchase (NL, DE, FR, BE). Some countries give more — Ireland up to 6 years. Check if your claim is still within period.
How it works
Three steps. Under 3 minutes.
1
Fill
Answer a few questions about your purchase and what went wrong.
2
Pay
Pay €2.99 once. No subscription. Your letter is generated instantly.
3
Download
Get your PDF immediately. Send it to the retailer — they have 14 days to respond.